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Community Futures Northwest

Prairie Pet Cremation Provides Quality Service with a Personal Touch

When high school English teacher Doug Sevick heard about a friend's pet dog being shipped to Winnipeg for cremation he was "dumbfounded." He had never heard of cremating a pet. When he retired from teaching in his early 50s, Sevick traveled from his home in Maymont to attend several sessions offered by the Northwest Community Futures Development Corporation on how to start and run a business. He was thinking of becoming a chimney sweep, but when a friend suggested he might be liable if a customer's house burned down, he remembered his friend's story. He decided to investigate pet cremation.

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"We provide quality service with a personal touch and support Saskatchewan craftspeople who supply us with beautifully handcrafted urns," Diane says.

"With the help of (General Manager) Pat Redl and the other staff at the Northwest CFDC, I produced a feasibility study," Sevick says. "It showed that just about all the requests for pet cremation in northwest, central and southwestern Saskatchewan were going to Winnipeg. Business from the extreme northwest was going to Edmonton. We're right on the Yellowhead Highway in between, so I thought, 'Why not Maymont?'"

Feasibility study and business plan completed, Sevick purchased the necessary equipment and erected a building with a $75,000 loan from the federal government and a $10,000 loan from the province. "What the heck; retire and go $100,000 in the hole," Sevick says with a chuckle. In January 2004, Doug and his wife Diane launched Prairie Pet Cremation.

Sevick knew veterinary clinics would be a big part of his business. Using a mailing list provided by the Northwest CFDC, he sent a letter to every vet clinic in the province. He followed up by phoning every clinic within his natural geographic market. "The CF office coached me on how to approach prospective clients on what can be a sensitive subject, and also arranged for a group of high school students in North Battleford to create a website for the business."

While Doug handles most of the business operations, Diane does the secretarial work and applies her fine handwriting to the cremation certificates given to customers. They make financial decisions together. After several months of scraping by, Doug no longer has to decide which bill to pay first.

"I'm thankful for the help I received," he says. "I could have fumbled my way through, but there were points where I would have had to seek out help anyway. It's better to get help and keep the 'learning experiences' to a minimum."

For more information visit the Prairie Pet Cremation website, www.prairiepetcremation.com.

 

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